Sam NelsonProgram delivery leadLet's talk

17+ years / Enterprise digital delivery

Make complexity
move.

Leading global teams through enterprise transformation with clarity, empathy, and momentum.

The hardest problems are rarely technical.

They come down to people: misaligned expectations, competing priorities, and concerns that have not yet been voiced.

People first.
Always.

Across 17+ years leading digital projects and programs, I have learned that empathy is one of the most valuable tools a delivery leader can bring to the work. Listening carefully and understanding what drives decisions builds trust, surfaces risk earlier, and helps people work through difficult problems together.

My work spans enterprise website modernization and global digital transformation, bringing together strategy, design, engineering, QA, content, analytics, and localization. The goal is simple: create clarity, reduce friction, and help people move forward together.

Experience
17+ years
Focus
Enterprise transformation
Base
St. Paul, Minnesota

Built in the
work itself.

  1. 2024 — Present

    Program Delivery Lead

    Horizontal Digital

    Leads digital programs for organizations navigating complex website modernization and transformation initiatives across strategy, design, engineering, QA, content, analytics, and localization.

    St. Louis Park, Minnesota

  2. 2022 — 2024

    Senior Project Manager

    Horizontal Digital

    Directed enterprise delivery with a focus on continuous process improvement, risk management, and cross-functional alignment.

    St. Louis Park, Minnesota

  3. 2016 — 2022

    Project Manager

    The Nerdery

    Managed client-facing and internal digital initiatives across healthcare, entertainment, financial services, government, and retail—from discovery through delivery.

    Bloomington, Minnesota

  4. 2008 — 2016

    Customer Support & Production Coordinator

    TECNAVIA

    Managed simultaneous client projects, encouraged open dialogue, and coordinated needs across customers and production teams.

    Burnsville, Minnesota

From uncertain
to inevitable.

  1. 01

    Create clarity

    Turn competing priorities and complex requirements into decisions teams can act on.

  2. 02

    Build trust

    Listen carefully, surface concerns early, and create space for honest cross-functional collaboration.

  3. 03

    Sustain momentum

    Build delivery systems that help teams solve problems together without depending on one person for every answer.

Trusted when the work gets hard.

Sam always came to meetings, both internally and externally, well prepared. If he was presented with a question outside his wheelhouse, he worked to learn the details of each workstream.
Alex JohnsonPrincipal Software Engineer
Sam has an amazing talent for clarifying vague project requirements, staying on top of client communication, and managing expectations and scope in a tactful manner.
Andrew KlepelSenior Software Engineer

University of St. Thomas

B.A., Business Administration — Entrepreneurship

2004 — 2008

Certified ScrumMaster (CSM), Scrum Alliance — issued 2021, expired 2023